Shipping policy
Thank you for shopping with us. We are committed to delivering your skincare products safely and on time.
Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales, promotions, or high-demand periods, processing times may be slightly longer.
Shipping Time
- Standard Shipping (India): 3–7 business days
- Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout.
- Free shipping may be offered on selected orders or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to track your package.
Incorrect Address
Please ensure your shipping address is accurate before placing an order. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by customers.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or expected delivery date. We will work with the courier partner to resolve the issue as quickly as possible.
Delivery Attempts
Our courier partners may make multiple delivery attempts. If the package is returned due to failed delivery attempts, additional shipping charges may apply for re-dispatch.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: puredelightsales@gmail.com
Phone: +91 8147975175